Golf Course or ski lifts

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sledskier's picture
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Joined: 2008-02-15

So HK talks to the local paper a couple of weeks ago and says the lifts are done and need replacing, as if they did not know this before they bought the hill! HK also does his spin master move and says they will replace ml and paradise as soon as they can raise the cash.

So they can't pay for a new lift out of cash flow but they can build a golf course. W.T.F.
"Come on people", the BS on a new chair is insuling.
If they can secure money for the golf course, a new lift is pocket change.

I wonder if Anika knows the owners can't replace the old chairs but they can put sand were the snow lies?

NO, I am not a nimby, Way more golfers than Skiers. Just don't make me ride 30 mins to the top over a new club house on the 18th.

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Joined: 2004-09-25
Golf Course or ski lifts

It's not that simple as you put it.

The plan to raise money for lifts has been around for a long time, and the financing for the lifts has been long underway. This is not a new thing.

The golf course is its own entity and is being financed by a separate group that has nothing to do with the hill, but it will be good for the hill as it will allow the hill to bring in additional revenue for operations (i.e. pay for the new chairs??)

And a new lift is NOT pocket change. The current plan is to replace Motherlode, Paradise, and renovate the Red Chair and some other things. And no, you will not have to wait to get to the top, as the new Motherlode is planned to be a high speed quad, and the new Paradise will be a fixed grip quad. Not cheap.

Hope that answers your questions.

Red Mountain Resort - Rossland, B.C.

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Joined: 2002-08-23
Golf Course or ski lifts

can't say whether or not there are more golfers than skiers in canada (it's not like we can do both all year round)
but it seems to me that golfers are willing to pay for the experience whereas skiers feel they are entitled to toe everything at a discount....

governments don't "stimulate" economies

porsche is to volkswagen as dynastar is to rossignol

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Joined: 2002-10-01
Golf Course or ski lifts

Whatever you do make the mother start at the bottom so we don't have to ride the painfully slow sillyload chair.

You are what you eat.

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Joined: 2005-01-26
Golf Course or ski lifts

beaver wrote:
Whatever you do make the mother start at the bottom so we don't have to ride the painfully slow sillyload chair.

Don't get your hopes up:

" We just need a solid base to expand on first - get the facilities and the current chairs upgraded and where we need them "

translation: its about the real estate

Good old Howard, what a talker -- the guy has yin-yan up the ying yang.

You can take the Kat out of Kalifornia, but you can't take the Kalifornia out of the Kat.

The Scorpion and the Frog

One day, a scorpion looked around at the mountain where he lived and decided that he wanted a change. So he set out on a journey through the forests and hills. He climbed over rocks and under vines and kept going until he reached a river.
The river was wide and swift, and the scorpion stopped to reconsider the situation. He couldn't see any way across. So he ran upriver and then checked downriver, all the while thinking that he might have to turn back.

Suddenly, he saw a frog sitting in the rushes by the bank of the stream on the other side of the river. He decided to ask the frog for help getting across the stream.

"Hellooo Mr. Frog!" called the scorpion across the water, "Would you be so kind as to give me a ride on your back across the river?"

"Well now, Mr. Scorpion! How do I know that if I try to help you, you wont try to kill me?" asked the frog hesitantly.

"Because," the scorpion replied, "If I try to kill you, then I would die too, for you see I cannot swim!"

Now this seemed to make sense to the frog. But he asked. "What about when I get close to the bank? You could still try to kill me and get back to the shore!"

"This is true," agreed the scorpion, "But then I wouldn't be able to get to the other side of the river!"

"Alright then...how do I know you wont just wait till we get to the other side and THEN kill me?" said the frog.

"Ahh...," crooned the scorpion, "Because you see, once you've taken me to the other side of this river, I will be so grateful for your help, that it would hardly be fair to reward you with death, now would it?!"

So the frog agreed to take the scorpion across the river. He swam over to the bank and settled himself near the mud to pick up his passenger. The scorpion crawled onto the frog's back, his sharp claws prickling into the frog's soft hide, and the frog slid into the river. The muddy water swirled around them, but the frog stayed near the surface so the scorpion would not drown. He kicked strongly through the first half of the stream, his flippers paddling wildly against the current.

Halfway across the river, the frog suddenly felt a sharp sting in his back and, out of the corner of his eye, saw the scorpion remove his stinger from the frog's back. A deadening numbness began to creep into his limbs.

"You fool!" croaked the frog, "Now we shall both die! Why on earth did you do that?"

The scorpion shrugged, and did a little jig on the drownings frog's back.

"I could not help myself. It is my nature."

Then they both sank into the muddy waters of the swiftly flowing river.

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Joined: 2004-09-25
Golf Course or ski lifts

Funny.

I didn't mean "where we need them" in terms of physical location. I meant that metaphorically. You can rationalize all you want, but in the end, I believe everyone will be happy.

Guessed, you keep bringing up real estate, but how do you think we'll pay for the new lifts? It's an unfortunate reality of the mountain, but it's being planned so it's as unobtrusive as possible.

Also, this just has to be said - my opinion is not the official position of the mountain, even though i am employed by the hill. it's just my opinion. Believe me, I don't want to see the town turn into Whistler or Aspen, or see a median real estate price in the millions. I just want the character and economics of the town to stay intact, while the hill runs a smooth and expanded operation with new facilities and expanded terrain.

Red Mountain Resort - Rossland, B.C.

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Joined: 2005-01-26
Golf Course or ski lifts

ryank wrote:
Funny.

I didn't mean "where we need them" in terms of physical location. I meant that metaphorically. You can rationalize all you want, but in the end, I believe everyone will be happy.

Does that mean be running motherlode down the same line rather than re-aligning it? Beaver definitely raises a good point about making it possible to avoid Silverlode. But perhaps accomplishing that without substantially interfering with real estate plans might be more difficult.

ryank wrote:

Guessed, you keep bringing up real estate, but how do you think we'll pay for the new lifts?

Nope, at least not to my recollection. If I ever did previously bring up real estate it was a long time ago, but by all means correct me if I'm wrong on that one.

Nevermind the straw-man arguments and red herrings, it should be about the real estate yielding to the skiing & not the reverse.

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Joined: 2004-09-25
Golf Course or ski lifts

Let me try to find out more specifics about the lift plans, but it would definitely make sense to put the lower station of Motherlode at the base, next to Silverlode, especially for those snowboarders who get stalled in the runout to Motherlode from Silverlode on a powder day.

I wonder if the base area layout would allow for it though - it would be close in proximity to the new Silverlode if it ran down the old path of Motherlode/Silverlode.

Guessed, I don't have any qualms about having a discussion about skiing vs. real estate, and I do agree with you that the quality of the skiing should not be impacted by the real estate in the first place, and I should hope that it would be improved.

Red Mountain Resort - Rossland, B.C.

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Joined: 2005-01-26
Golf Course or ski lifts

ryank wrote:

I wonder if the base area layout would allow for it though - it would be close in proximity to the new Silverlode if it ran down the old path of Motherlode/Silverlode.

Hard to tell for sure, but it probably could be squeezed in on the uphill side of s*lode. On the plus side it might save a few bucks if some of the the footings and possibly even towers could be re-used with the new lift.

9am on the big days it sure would be nice to have another lift loading at the bottom.

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Joined: 2004-03-29
Golf Course or ski lifts

Sounds like a great idea.

We can all ski down through the nasty wet snow and rain on those less than perfect days.

Not only that, we can close earlier because there will be increased skier traffic at the base which will nuke the thin snowpack on the skiout even faster.

Best part - it will take even longer to do avalanche control laps in the morning, so we can preserve the powder even longer...

Just ask any KHMR locals if they love their top to bottom gondola.

Like Ryan, I work there, but these are _MY_ opinions.

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Joined: 2005-01-26
Golf Course or ski lifts

snoboy wrote:
Sounds like a great idea.

We can all ski down through the nasty wet snow and rain on those less than perfect days.
-edit-
Just ask any KHMR locals if they love their top to bottom gondola.

Not a big deal really, we're only talking about a few hundred extra vertical feet, not like KHMR where its 3800 total on the bowl over side. (what were they thinking) those that have a problem with it can stick to paradise on those few days!

snoboy wrote:

Not only that, we can close earlier because there will be increased skier traffic at the base which will nuke the thin snowpack on the skiout even faster.

good point - definitely need to plan on heavy duty summer grooming and eventually snowmaking below indian flats to boost the snowpack early in the year.

snoboy wrote:

Best part - it will take even longer to do avalanche control laps in the morning, so we can preserve the powder even longer...

Not so - having the lift goes all the way to the bottom assumes it will be high speed. AC laps will be much quicker than they were for the first nearly 30 years on Granite, before the triple.

And of course the upside is being able to avoid Silverlode at 9am and at midday when taking a break, and having more uphill capacity straight from the base.

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Joined: 2004-03-29
Golf Course or ski lifts

My reply was based on a ML that ran from the bottom vs one from the current location, whether high speed or not...

The base area is already immacualtely summer groomed. Can't do much more in that zone except plant turf grass. Then we could play golf there. ;) I'm not sure were we could get water for snowmaking.

Personally, I'm happy to trade a few extra minutes on one ride once or twice a day than make every ride that much longer.

I do think it would be sweet to have alternate access to the top, but I have better ideas for that... wanna hear them?

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Joined: 2005-01-26
Golf Course or ski lifts

snoboy wrote:
-edit-I do think it would be sweet to have alternate access to the top, but I have better ideas for that... wanna hear them?

Hey we're all ears here (except me, I'm an asshole) :mrgreen:

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Joined: 2004-03-29
Golf Course or ski lifts

Here it is.

Replace Paradise Chair. Realign it to go deep into the bowl below the pits on Red. Advantage? Longer runs in Jumbo/Orchards area, longer runs off of Roberts, more runs skier's L of Ledges will feed the new chair, longer runs off Red via Rte 66 etc.

Add a Poma or T-bar out of there back to the top of the T-bar.

Voila! Alternate access + way more skiing.

Anonymous
Golf Course or ski lifts

It doesn't offer much more intermediate terrain (groomed) for the people marketing is trying to attract. It also makes it if you want to ski the current runs in Paradise you have to basically go all the way back down the mountain on a cat road... yay... Now if you put that lift in and kept the current Paradise where it is, it might work out.

snoboy wrote:
Here it is.

Replace Paradise Chair. Realign it to go deep into the bowl below the pits on Red. Advantage? Longer runs in Jumbo/Orchards area, longer runs off of Roberts, more runs skier's L of Ledges will feed the new chair, longer runs off Red via Rte 66 etc.

Add a Poma or T-bar out of there back to the top of the T-bar.

Voila! Alternate access + way more skiing.

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Joined: 2004-09-25
Golf Course or ski lifts

I'm not sure about that...

It seems that money would be better spent replacing the current alignments and then opening new terrain, rather than redressing the current terrain. It seems that people want to keep the current familiarity that Red has, including the runs off the top of Paradise, while adding more terrain. First and foremost is getting a chair on White Wolf and Grey, and then Topping Creek. However, I think Topping Creek is just for the benefit of the condo people.

That would be pretty cool though, a chair from the pits and another one to the top of the T-Bar. Definitely adds more dimension to the hill - and is a solid backup in case of failure of the Paradise chair.

Red Mountain Resort - Rossland, B.C.

Anonymous
Low Cost, Major change

All of the talk of how to turn Red around, and new lifts high speed or not, new real estate, new lodges etc. is all a complete waste of money unless the most basic of solutions is first solved. The solution to making Red a success for locals, destination guests , staff and all is to OFFER GOOD SERVICE! All of the new lifts in the world, and all of the new real estate in t he world is USELESS unless Red is a FUN place for all to go and not listen to burnt out staff complain about the operation while on the job to guests. What it takes to make a change that will influence aspects of the resort positively is to create the motivation for the staff at the mountain to work hard and offer great service. Incentives , staff parties, some recognition of the staff that are working their ass off without proper resources or time to get there job done...... Creating happy staff, leads to staff enjoying their jobs, leads to great service and friendly faces on the mountain, and makes everyones experience more fun.. and that's what it's all about HAVING FUN, not about who has the best facilities. Facilities will come, but fix the underlying problem first and boost the service levels at the resort. I can list off literally hundreds of simple solutions to improve the guest experience that all cost less than a fraction of a new lift.

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Joined: 2004-09-25
Golf Course or ski lifts

You make an excellent point, and that is one of the points that is pushed at nearly every staff meeting. We in general are a happy sort, and we do try to give our service with a smile, especially when we are short on resources and time. (it definitely happens, there are a few at Red that are overworked).

Even with the shortfalls of resources, we still get commendations on our staff and service. This is one that brought a smile to my face:

Quote:
March 3, 2008 Congratulations to everyone I encountered today. I am a Community Outreach worker for adults with mental and physical challeges. Today I took a 34 year old man to your mountain. The ticket office honered your policy for pricing for the disabled cheerfully and helpfully. The rental office assisted him putting his boots on and taking them off, not to mention they also gave him a deal (I have my own equipement.). The lifties on Silverlode slowed the lift down cheerful. And encouraged him with each ski. They helped build his confidence so that by noon he could get on and off without slowing the chair down. We then went up motherlode and skied in the Paradise area and on this lift. Three lifts in one day and he saw so much of the mountain. We were there early and didn't leave until the chairs stopped running. This gentleman lives in Harbour House and has an income of $19.00 per week + another $68. per month that he earns volunteering. Since Xmas he has saved his money to go skiing.
His dream to go skiing came true today. Red Mountain Staff made it special.
Thankyou so much.

Good service is not hard to give. :wink:

Red Mountain Resort - Rossland, B.C.

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Joined: 2004-06-02
Golf Course or ski lifts

I was foruntate enough to be at Red over the Easter weekend.
Although I can see both sides of the customer service issue, I have to say that good customer service is severely lacking amongst the majority of the staff.
The only people that were up to the same level as most of the province's other ski resorts were in the ticket office.
The lift operators, ticket checkers and cafeteria staff (especially the coffee bar) appeared grumpy and distant.
I was also annoyed to hear that the Snow Hosts are unable to take guests into the trees. You now have to pay $50 to hire a guide to do that. If Red is known for its tree skiing why is this being done?
It seems counter-productive to promoting the skiing options in-bounds.

Anonymous
Golf Course or ski lifts

Sorry to here the service wasn't good for your vacation here, it's a real shame how many people we are sending away with negative impressions of Rossland and Red. Maybe it's because we don't want tourists here so the town and mountain are purposefully offering bad service to out of towners? because there is certainly some amazing service happening from local to local, I've experienced it many times, and in the same day watch the same people give terrible service to out of towners. Or... maybe the reason is that they have no motivation to do a great job. Being part of the union seems to give staff this untouchable quality of never being able to be disciplined or fired for doing a poor job, but that's not the biggest reason i don't believe. it's the lack of incentives and motivations from management, and ultimately the lack of an inspirational leader to run the show that can promote their vision of the future of red and inspire all of the staff below them from management to front line to work had and be a part of the future and get rewarded and recognized when they do a great job to actively promote the service levels and attitudes you want in order to make the resort a successful place. Ski area pay generally isn't great anywhere, and people will only do it, and do a great job at it if they are having fun, and being recognized for their service. Otherwise, why bother to work hard and give great service? If you can't be fired, aren't recognized for your acheivements, a nd don't have a motivated leader to rally behind, well then why bother to work hard at all? Red has enormours potential to give great service as the employee to guest ratio here is remarkably high. Red's niche should be the mountain that guests get to know the liftys', cafeteria workers, ticket checkers, instructors etc. by first name during their stay, and can't wait to comem back next year because of george on lifts, or john the cafeteria guy who made their day. until the hill gets onto this method of thinking they will keep spending marketing dollars to attract new guets, only to scare them off from ocoming back by the bad service during their trip.... cheaper to keep a happy guest , than win back a disgruntled guest. Just my opinion.

sledskier's picture
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Joined: 2008-02-15
Golf Course or ski lifts

I would really like to get into the union topic but thats a whole other can of worms. I agree with some of the opionions that a major problem is the upper managment or lack of. Finally they got jimbo green out of daily line of site. Truly one of the most disliked people in all of Rossland. I have meet eric, the latest manager, seems like a okay guy but keeps a very low profile. Not sure why, it is a hospitality business, you would think the guy would be stroking the paying public, showing the front line poeple how the the paying public should be treated, I have to say I never see this happen. Have to say the same about HK, See him at the dog and pony shows but never at the hill, I am sure he is there, I guess I am not worthy to be in his presence. About some of the staff there are a few good people, but for the most part there is a huge amount of dead beats. union hanger on's that would be long gone if was in the real world. Look at the pro patrol, for the most part a bunch of 40-50 year olds that hang on for the free pass and don't want to work a real job in the winter. One way to clean out the pro patrol, Drug testing. Here's another easy one, look at the food between whitewater and red, there 60 mins apart and a whole world apart on qaulity, Hands down whitewater has way better food, why is it. I think the owners at red don't give a shit, other wise I feel they could easy upgraded the food qaulity. The food in the cafateria is crap. I refuse to eat there. Paradise burgers are so small you need to eat two but then I can't afford food for the rest of the week. Hk and the owner group has had the hill for three years now and not a lot have changed for a local skier or a skier on a holiday, sure, lots more accommodation for them to stay at which is great, but the hill is just the same with a bit more lip stick on it. I would really like to be a supporter of further development, but I am starting to feel like the frog in the river.

Anonymous
Golf Course or ski lifts

True enough on the union being another can of worms. My only point there is that Red badly needs a full time HR person that has the time to deal with employee issues, startup some proper hiring procedures and the likes, and someone who can educate themselves fully on the union to work out that relationship for the better. As it is now, no one has time for this, so it never gets dealt with or fixed. Again, the recurring theme, too few employees to get the job done well. On the management front Eric is a great guy personally, it's the same issue though, he does not have the time to get everything done and instead is trying to cover what could easily be 4 or 5 jobs and not having the time to really do any of them particularly well. Great guy, that is spread too thin, again need more staff at the mountain so that people can do their jobs well. The GM should be an inspirational motivational force for the rest of the company to rally behind. He can't do that when he's way to busy trying to do everything else. So the management get little to no face time or support from him cause he's too busy, so that attiture trickles down through the rest of the company. Your leader needs to be what you want the whole company to be. If the leader is never seen or talked to because they are too busy than the problem gets worse each step down until it reachecs the front line where the end result of too few employees being spread too thin shows itself in the form of bad service from the front line to the guest.

It's like trying to drive from Rossland to Vancouver but refusing to put in a full tank of gas... It takes proper resources and staff to truly make a great resort experience for the guest. Put in the money at the top end, and it will be amazing the results when the good staff that are there don't get burnt out and leave and we can retain the good people to grow with. Sure it's an issue of we need more guests to be able to pay more people, but really the mountain needs to make the first step qnd improve things so the guests come, don't wait for the guests to come before improving because it just won't happen. I'm convinced hiring more support for upper management so they can truly lead, and hiring on a full time HR person would solve the root of many of the issues.

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Joined: 2004-06-02
Golf Course or ski lifts

I agree that the management can create change with the staff and union.

I also think that Rossland's citizens have a LOT of town pride. It bothers me that the employees of the ski resort don't appear to have the equivalent level of pride in their resort.

I know that if everyone loved work we would call it a vacation, but if you hate being at work that much find something else to do. (Possibly part of the union conversation)

Red is a great mountain with great skiing in a wonderful location.

Word of mouth is a very powerful thing. If the staff acted like they cared about their jobs and even appeared to be enjoying their time at work the visitors to the mountain would take this back to where they came from.

When I got back to work I told a number of people how great the skiing was, but had to leave the caveat with them that the staff at Red are missing the level of customer service that would expected with to go along with the ticket price. It's a shame.

Anonymous
Golf Course or ski lifts

On a different angle, but in the whole, how should Red develop conversation. I'd personally like to see Red take more advantage of the nearby slackcountry and backcountry that make the hill sooooo good. In bounds Red is sweet skiing, with a kind of backcontry feel with the endless tree skiing that makes it soooo good. It would be great to see Red incoporate all of the sweet terrain they have within their CRA as a bit of a back country park. Similar to the way that Whistler brought Flute bowl in-bounds without adding a lift up it. Essentially creating an in-bounds (patrolled and avalanche controlled) backcountry experience. The nearby slackcountry of Record, Roberts, Grey and Kirkup that all fall within the CRA are Red's trump card. It would be a shame to do more of the same old, lifts and trails. On the flip side it would be amazing to bring those area's in bounds, thin out some runs maybe, or work on creating some valley floor link up trails, put out a "backcountry" map of the zones you bring in bounds. Hire more patrol to regularly lap through the areas, boost the avy awareness programs, more signage in those areas and open up to , 3000 acres plus of backcountry terrain park. The kootenays are famous for all of the backcountry huts, it would be awesome to bring a version of the kootenay backcountry hut experience inside Red's boundaries to let locals and guests alike experience a bit of what that experience is like in a safer, controller manner.

Wouldn't it be amazing to be the biggest or best at a whole new ski area concept of inbounds- backcountry. It would certainly be a heck of a lot cheaper to hire a bunch of additional patrol than it would be to put up new lifts and cut new runs, not to mention being one of a kind, rather than more of the same. ?

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Joined: 2002-10-01
Golf Course or ski lifts

Why bring the close back country within the boundary? It would serve no purpose except to allow the hill to close areas that have never been closed in the past. If the patrol patrol it they will be skiing lines that would otherwise be skied by b/c skiers. More skiers in the b/c = less powder. Incorporating Roberts, Grey... into the area and providing maps etc will only cause it to be tracked out even faster than it is.

Not that it matters to me much it's all pretty much fucked these days anyways.

You are what you eat.